*Custom-made products are not returnable* (Any items appearing in the Choose a Fabric section)
Due to the individuality of Custom Orders, it is not possible to return your dress for any reason, (especially sewing the dress to the customer's individual size, changing the length of the dress, changing the appearance of the dress, changing the appearance of dress elements. e.t.c) unless a significant construction fault is present. Please take your measurements carefully and check with us if you are unsure.
Cancellations of orders are available, however, a cancellation request MUST be placed within 24 hours of the original order date. After this time, materials are cut and labour assigned to the production of your order. Strictly no cancellations are available beyond 24 hours after the order date.